Dealing with an active security incident? Call 737-305-5448 now.
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Report a security incident

Call 737-305-5448

Calling is the fastest way to reach us. If you can't call, fill in the form and we'll call you back.

Before anything else

  1. Don't turn off affected computers. Unplug their network cable or turn off their Wi-Fi instead. Leaving them on preserves evidence.
  2. Don't delete anything or contact the attacker. Don't pay any ransom.
  3. Use a phone or an unaffected device to reach us. Assume your email may be read by the attacker.
  4. If money was sent, call your bank's fraud department now and ask for a recall. Speed matters most here.
  5. If you have cyber insurance, call your insurer's breach hotline. Many policies require it before you hire outside help.

Use an address that isn't affected, if possible.

Has money been sent or requested?
Do you have cyber insurance?
Are you a current client?